Shipping policy
Shipping Policy
Last updated: June 2026
Processing time: Orders are processed within 1–3 business days. You will receive a tracking number by email once your order has been dispatched.
Delivery times (estimated):
- Spain: 3–5 business days
- EU countries: 5–10 business days
- Rest of world: 10–20 business days
Shipping costs are calculated at checkout based on your location and order weight.
Customs & import duties: For deliveries outside the EU, customs duties and import taxes may apply and are the buyer's responsibility. Bear Art Studio is not responsible for delays caused by customs.
Lost or delayed parcels: If your parcel has not arrived within the estimated timeframe, please contact us at info@bearartstudio.com and we will investigate with the carrier.